One Step to your dream team


Your people are crucial to your business. Our professional and experienced recruitment consultants forge long-term relationships with our clients, based on the quality of our advice and service, as well as the calibre of our candidates. Only then can we truly become an extension of your HR department. The trust you give us has to be earned, and we plan to earn it in a reliable, efficient and honest manner.

If you’d like to get started right away, you can submit your vacancy online at any time and we will contact you at your convenience.

Simply click on the Post a Vacancy icon.


Why One Step Recruitment?

We have operated in Somerset for over 20 years, so our local knowledge in this county’s diverse business community is unrivalled. One Step Recruitment is award-winning and independently owned. We are an agile business, flexible with our services, tailoring them to suit your requirements – examples include personality profiling, selection days and joint initiatives in the community.

Temporary staff payroll

If you choose One Step Recruitment to supply temporary workers, you can leave the payroll to us – this includes NI, tax, pension and holiday pay – all carried out in-house and never outsourced.

Our role types

One Step Recruitment supplies a range of staff to fill permanent and temporary vacancies across all levels: from key senior management and managed teams, to cover for a day of sickness (same day if needed).  The types of roles we recruit for fall in to the following categories:


Factory, production, packing and warehouse work, groundskeeping, housekeeping, cleaning and driving


Customer service, administration, sales, marketing, secretarial and accounts


Skilled roles such as engineering, FMCG, QA, manufacturing and IT support and development

Senior Appointments

Professional roles such as Finance Director, Solicitor, General and Senior Management

Hospitality, Catering & Events

Customer facing roles such as bar and waiting;  and catering roles ranging from porter to Head Chef and Restaurant/General Managers

Care Work

Day, night and live-in care work in both residential and private homes

Our applicants

A CV can only give you so much information. We don’t feel we can represent a candidate without first having met with them. Everyone who applies for work is interviewed by consultants in their own field of expertise. We can carry out numeracy and literacy testing, as well as more focused tests such as data entry, food hygiene, customer service and proficiency in Microsoft Office. Results are available for review by employers.

Our consultants

Your needs will be met by an experienced recruitment consultant who works within your industry and can advise on, if needed, matters such as skill bases and salary. To ensure our team is at the top of their game, we like them to be REC qualified by exam (Recruitment and Employment Confederation) – not all agencies are the same and ours is unique in it’s hands-on, locally-minded consultancies.

The recruitment process

One Step Recruitment uses the most advanced software available in the recruitment industry. When a role is received we search our significant database to compile a shortlist of the most suitable applicants for the job. On top of this huge resource, we advertise on market leading job boards to widen our search and approach those who have not already registered with us to come in and apply.

We source, vet, interview and prepare all candidates that we send to our clients – you can be reassured only the strongest and most applicable of candidates pass across your desk. Your time is valuble and our service prides itself on accuracy and efficiency.

24 hour availability

You don’t stop at 17:30, so neither do we. If our offices are closed, your call doesn’t sit on an answerphone until the next working day. It will go to the on-call consultant with a remote desktop. This means we can take a booking or fill roles in times of sickness, over holiday periods or weekends.

Our 24 hour on call phone is also an important factor for applicants for out of office conversations, guaranteeing privacy and an effective consultancy away from office hours.

What types of roles does One Step Recruitment supply?

One Step Recruitment supplies a wide range of staff to fill both permanent and temporary vacancies across all levels. From key senior management and managed teams to cover for a day of sickness (even same day if needed), we have the expertise to find the right candidates for your business.

Our role types fall into various categories, including:

  • Industrial (factory, production, packing, warehouse work, etc.)
  • Commercial (customer service, administration, sales, marketing, etc.)
  • Technical (engineering, FMCG, QA, IT support, etc.)
  • Senior appointments (finance director, solicitor, senior management, etc.)
  • Hospitality, catering & events (bar and waiting, catering roles from porter to head chef, etc.)
  • Care work (day, night, and live-in care in residential and private homes).

How does One Step Recruitment ensure the quality of its applicants?

At One Step Recruitment, we believe that a CV can only provide limited information about a candidate. That’s why we go the extra mile by conducting face-to-face interviews with every applicant, ensuring that they meet our high standards.

Our consultants, who specialise in specific industries, also carry out numeracy and literacy testing, as well as more focused tests in areas such as data entry, food hygiene, customer service, and proficiency in Microsoft Office. These results are then available for your review, giving you a comprehensive understanding of each candidate’s skills and abilities.

Do we interview candidates before representing them?

Absolutely! A CV can only provide limited information about a candidate. That’s why we ensure every applicant is interviewed by consultants who specialise in their respective fields.

This allows us to gain a deeper understanding of the candidate’s skills, experience, and suitability for specific roles. All results are available for employers to review, ensuring they receive the most suitable candidates for their vacancies.

Is One Step Recruitment available outside of regular office hours?

Absolutely! At One Step Recruitment, we understand that business doesn’t stop at 17:30. That’s why we offer 24-hour availability to ensure that your recruitment needs are met promptly. Even if our offices are closed, your call won’t sit on an answerphone until the next working day. We are committed to providing exceptional service and being there for you whenever you need us.

So what happens now?

Just as we at One Step Recruitment meet all our candidates, we like to meet all our clients too – to discuss the role with you and get a feel for your business and culture. But that doesn’t mean we can’t get started right away. Upload your vacancy online at any time and we will contact you at your convenience.

Post your vacancy


There is no charge for advertising your role, viewing CVs, shortlisting and arranging interviews. We work on a success only basis, so if we can’t fill your role you don’t owe us a penny. Only when your chosen employee starts working for you will our fees become payable.

If you would like to discuss terms of business please get in touch using our Contact Us page.

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